Privacy Policy

Transparently Pte Ltd, (“Transparently.AI”) takes its data protection and privacy responsibilities seriously. Please read the following privacy policy to understand how we use and protect the information you provide to us.

Transparently.AI reserves the right to change the contents of this website, including this policy at any time, by posting such changes on the website. It is your responsibility to familiarise yourself with the conditions to ensure that you are aware of any changes.

When we collect information from you

We collect information about you if you:

Use our website;
Contact us with a request to download information;
Submit a form;
Or subscribe to our blog articles
Or ask to schedule a meeting
Or ask for a demo

You will be deemed to have given your consent for the collection and processing of your personal information by performing any of the actions above

Information we may collect from you

Depending on the context in which we interact with you, the information we collect is likely to include:

Your name, the company you represent (if at all) and email address

We may also collect information about your usage of this website as you and others browse our website (see section below on “Cookies”).

Use of the information we collect and its lawful basis

Your personal information will be used for the purposes listed in the table below. We will only collect, use and share your personal information where we are satisfied that we have an appropriate legal basis to do this. We have also described the legal bases which we rely on in the table. The legal basis we rely upon will impact which rights you have in relation to your personal information (see section below for more details):

Purpose

Legal Basis

Client insight and analysis

We analyse your contact details with other personal information that we observe about you from your interactions with our website, our email communications to you and/or with our Services such as the Services you have viewed. Where you have given your consent (where lawfully required), we use cookies, log files and other technologies to collect personal information from the computer hardware and software you use to access the website, or from your mobile. This includes the following: an IP address to monitor website traffic and volume; a session ID to track usage statistics on our website; information regarding your personal or professional interests, demographics, experiences with our products and contact preferences. Our web pages contain "cookies" "web beacons" or "pixel tags" ("Tags"). Tags allow us to track receipt of an email to you, to count users that have visited a web page or opened an email and collect other types of aggregate information. Once you click on an email that contains a Tag, your contact information may subsequently be cross-referenced to the source email and the relevant Tag. In some of our email messages, we use a "click-through URL" linked to certain website administered by us or on our behalf. Please see our cookie policy for further information. By using this information, we are able to measure the effectiveness of our content and how visitors use our website and our Services. This allows us to learn what pages of our website are most attractive to our visitors, which parts of our website are the most interesting and what kind of offers our registered users like to see. We also use this information for marketing purposes (see the marketing section below for further details).

Where your personal information is not in an anonymous form, it is in our legitimate interest to use your personal information in such a way to ensure that we can carry out tasks relating to our business activities. Where we rely upon a "legitimate interest" as our legal basis, we believe that our interest is not outweighed by any impact on your rights and freedoms; and we use your information in a way which is proportionate and respects your privacy.

Any other purposes for which we wish to use your personal information that are not listed above, or any other changes we propose to make to the existing purposes will be notified to you using your contact details, where available.

Marketing Communications

We carry out email marketing activities using your personal information. We use information that we observe about you from your interactions with our website, our email communications to you and/or with our Services to send you marketing communications

It is in our legitimate interest to use your personal information for marketing purposes so that we can create awareness of new products and/or services amongst existing users.

We will only send you marketing communications where you have consented to receive such marketing communications, or where we have a lawful right to do so.

Fulfilment of Services (“Services”)

We collect and maintain personal information that you voluntarily submit to us during your use of the website and/or our Services to enable us to perform the Services. Please note also that our Terms of Business apply when we provide the Services

It is necessary for us to process your information to perform our obligations in accordance with any contract that we may have with you, such as preventing fraud or misuse of services which are supplied to us. It is also in our legitimate interest or a third party's legitimate interest to use your personal information to deliver the Services to you.

Recruitment

We use your personal information for the following recruitment purposes: To assess your suitability for any position for which you may apply at Transparently Pte Ltd whether such application has been received by us online, via email or by hard copy or an in-person applicatio

Where we use your personal information in connection with recruitment it will be in connection with us taking steps at your request to enter a contract we may have with you or it is in our legitimate interest to use your personal information to comply with relevant employment laws, rules and regulations.

We will not process any special category data except where we are able to do so under applicable legislation or with your explicit consent.

Direct Marketing

You will be asked whenever you complete a form to provide your consent to confirm whether you are happy to be contacted for marketing purposes. You can contact us at any time to unsubscribe from marketing, by following the link in our emails.

Transparently.AI will only retain the personal information provided by you for as long as is reasonably necessary for the purposes listed in this policy.

Sharing personal information with our service providers and other third parties

We share your information in the manner and for the purposes described below:

with third party service providers to assist us in providing information, products or services to you, in conducting and managing our business and infrastructure, or in managing and improving our products, services or the website. These third parties have agreed to confidentiality restrictions and use any personal information we share with them or which they collect on our behalf solely for the purpose of providing the contracted service to us;
with our regulators, which may include the Information Commissioner's Office, and with courts and law enforcement to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies;
we may share in aggregate, statistical form, non-personal information regarding the visitors to our website, traffic patterns, and website usage with our advertisers; and
if, in the future, we sell or transfer some or all of our business or assets to a third party, or invite investment in our company, we may disclose information to a potential or actual third party purchaser of our business or assets.

We may transfer personal information outside of the UK and the European Economic Area ("EEA"). In the event that we do, we will take steps to ensure that your personal information receives an adequate level of protection (by putting in place appropriate safeguards, such as contractual clauses), or that we are able to rely on an appropriate derogation under data protection laws. You have a right to request access to any safeguard which we use to transfer your personal information outside of the UK and the EEA.

Cookies

Similar to other commercial websites, this website utilises a standard technology called ‘cookies’ and web server log files to collect information about how this website is used. A ‘cookie’ is a small piece of information sent from our website to your computer to help us to identify you quickly. The information we collect allows us to monitor website traffic and to personalise content of the website for you.

You can remove existing cookies from your device using your browser options, which are usually found in the 'options' or 'preferences' menu of your internet browser. If you want to block future cookies from being placed on your device you can also change your browser settings to do this. If you choose to have your browser refuse cookies it is possible that some areas of this website will not function as effectively when viewed.

You can find out more about cookies, you can visit http://www.allaboutcookies.org/.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Twitter Pixel – These cookies allow us to collect user data through our website for purposes of creating tailored audiences based on our website traffic in order to serve advertising targeted to users’ interests and track conversions on Twitter, including the storing and access of cookies. For more information about Twitter’s use of cookies please visit this link:  https://support.twitter.com/articles/20170514

To opt out of Twitter’s interest based advertising please click here for instructions:  https://support.twitter.com/articles/20170405

How we protect and store your information

Security

We have implemented and maintain appropriate technical and organisational security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorised disclosure or access to such information appropriate to the nature of the information concerned.

Storing your personal information

We will store your personal information for as long as is reasonably necessary for the purposes for which it was collected, as explained in this privacy policy. In some circumstances we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax or accounting requirements.

In specific circumstances we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.

Your Rights

Subject to certain exemptions, and in some cases dependent upon our lawful basis (see "Use of the information we collect and its lawful basis" above), you have certain rights in relation to your personal information:

To access personal information, together with an explanation about how and why we use your personal information
To rectify / erase inaccurate personal information relating to you
In certain circumstances to restrict the processing of your personal information, including to not be subject to automated decision-making and profiling
To withdraw consent given for the processing of personal information
To object to the processing of personal information (where the lawful basis is "legitimate interests")
To object to how we use your personal information for direct marketing purposes
To obtain a portable copy of your personal information or have it transmitted to another organisation (where the lawful basis is "consent" or "performance of a contract")
To obtain a copy of personal information safeguards used for transfers outside your jurisdiction
To lodge a complaint with your local supervisory authority .

We may ask you for additional information to confirm your identity and for security purposes, before disclosing the personal information requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.

Please note that it may be technically impossible to completely delete your information because of back-ups and records of deletions. However, any remaining traces of your personal information will be stored securely and will not be subject to routine access.

We will only perform the activities outlined above to the extent that such activities will not compromise privacy, security or any other legal interests.

Contact

If you have any questions, comments and requests regarding the use of this privacy policy, please write to Transparently Pte Ltd*,*33 Mohd Sultan Road #03-06 Singapore 238977 and address them to Germaine Chia (germaine@transparently.ai).